ABOUT US

Challenging ourselves to give excellent service

What do we do?

We deliver a comprehensive portfolio of secure, operator led and unattended conference call solutions globally.
Kidatu is one of only four providers approved to deliver Court Hearings by conference call.
We have developed a unique service to support mediations.

What are we proud of?

We pride ourselves on our excellent customer service. We answer the phone immediately and answer your questions without passing you on. We are passionate about the delivery of your conference and monitor every call to ensure a smooth and professional experience.

What makes us special?

Our people – we are conscientious, professional and knowledgeable, and deliver what you need every time.
Our systems are robust, resilient and accurate. Our services are designed for ease of use, saving you time and money.

Helen Roberts with Lord Woolf (1999)

Lord Woolf’s Access to Justice Reforms 1999 recommended that certain types of pre-hearings could take place by telephone.

Founder and owner of Kidatu Ltd Helen Roberts played a key role in development and launch of the original hearing service by telephone and teleconferencing today continues to offer invaluable benefits of improved efficiency, reduced costs and an effective way of reducing your carbon footprint.

The Ministry of Justice is currently considering extending the use of conference calling to ease pressure on the courts and further improve efficiency in the civil justice system.

Charities

Kidatu is proud to provide free conference calling to the staff of the East Anglian Air Ambulance which completed over 30 thousand rescue missions since its launch in 2000.

Yellow east anglian air ambulance landed on grass

Pro bono

Kidatu is committed to making its own contribution to our justice system and provides telephone hearings free of charge for pro bono work. To see if you qualify please complete the relevant details on the form: Book a telephone hearing online.