I am new to conferencing and I want to ensure that I get it right with my important clients. Can you help?

Let us know and we will help you all the way to get you started. We will allocate you an experienced personal conference operator who will be present for all your early conferences. They will contact you before your conference, and be a keypad control away keeping a watchful eye, or even running your conferences [...]

By |2017-01-03T14:58:31+00:00January 3rd, 2017|Comments Off on I am new to conferencing and I want to ensure that I get it right with my important clients. Can you help?

What do I do if I lose my connection during a call?

If you are dialling in to our service, simply redial using the same number and passcode, and you'll be placed back into the conference. If an operator has called you, there are 3 ways in which we can get you reconnected quickly:- Your operator will be automatically alerted to your disconnection and will dial out [...]

By |2017-01-26T12:07:22+00:00January 3rd, 2017|Comments Off on What do I do if I lose my connection during a call?

How many participants can I have on my call?

Our conference platform will allow simultaneous access to hundreds of participants, however very large groups are difficult to manage because people tend to talk over each other. The Kidatu Event conference product, for audiences of over 20, utilises the expertise of trained operators to make your event run smoothly. Call us to discuss your needs [...]

By |2017-01-26T12:08:55+00:00January 3rd, 2017|Comments Off on How many participants can I have on my call?

How can I ensure that only the participants I have invited join my conference?

Here are some simple ways in which you can prevent unwanted intrusion into your conference: Always keep your conference passcodes secure. Change your passcodes regularly by phoning us for new numbers. Only tell the times and dates of your conferences to those participants who you wish to attend. You can lock your conference to prevent [...]

By |2017-01-26T12:13:00+00:00January 3rd, 2017|Comments Off on How can I ensure that only the participants I have invited join my conference?

Can someone enter my conference without my knowledge?

As standard, a short tone announces the arrival of each participant into a conference. This can be changed to record the name of each of your participants as they arrive, this name recording can be played into your conference as participants arrive, or leave. If you are concerned that there may be an uninvited party [...]

By |2017-01-26T12:14:11+00:00January 3rd, 2017|Comments Off on Can someone enter my conference without my knowledge?

Can I brand my conferencing service?

Yes. All of our automated announcements can be custom recorded for your company using your own company name and details. We can allocate specific dial-in numbers for your sole use, and we can develop contact directories of parties to dial out to.

By |2017-01-03T15:00:08+00:00January 3rd, 2017|Comments Off on Can I brand my conferencing service?

Can I get a written copy of my conference?

Kidatu offers a transcription service, and we can supply you with a text copy of your conference in digital form or in hard copy. Click here to read more about our transcription service.

By |2017-01-26T16:13:51+00:00January 3rd, 2017|Comments Off on Can I get a written copy of my conference?

I can hear background noise when I run a large conference. How can I reduce this?

All participants can help to reduce the background noise on a call by muting their own line when they are not speaking. This can be achieved by pressing the appropriate keypad control on your telephone. The Host of a Kidatu conferencing call (except Kidatu Freedom) also has control over all the incoming lines, and can [...]

By |2017-01-03T15:00:25+00:00January 3rd, 2017|Comments Off on I can hear background noise when I run a large conference. How can I reduce this?

Can I use your service if I am representing myself in a Telephone Hearing?

Yes. Kidatu is approved by Her Majesty's Courts and Tribunals Service to conduct Telephone Hearings. We accept bookings from people representing themselves as well as lawyers. We charge a flat fee of £50 including vat to non-lawyer customers. This is paid in advance of the Hearing. Click here to make a booking.

By |2020-10-05T15:46:55+01:00January 3rd, 2017|Comments Off on Can I use your service if I am representing myself in a Telephone Hearing?
Go to Top