Terms & Conditions

TERMS AND CONDITIONS – USE OF SERVICE

IMPORTANT-READ CAREFULLY: YOUR USE OF THE KIDATU CONFERENCING SITE AND SERVICE AND THE KIDATU SERVICES IS SUBJECT TO YOUR COMPLIANCE WITH THIS AGREEMENT. BY ORDERING OR USING THE SERVICES, YOU ACKNOWLEDGE HAVING READ AND ACCEPTED, WITHOUT RESERVATION, TO BE BOUND BY THIS AGREEMENT. YOU WARRANT THAT YOU ARE DULY AUTHORISED TO COMMIT THE ENTITY ON BEHALF OF WHICH YOU ARE ACTING

Kidatu Ltd. T&C Version 3. May 2018

Interpretation

In this agreement unless the context otherwise requires:

Agreement: means all terms as set out in these Terms & Conditions, any Service Agreement agreed between the parties, and any policies that may be in force from time to time.

Charges: means the Kidatu standard tariff available upon request to billing@kidatu.co.uk, or charges as set out in a Service Agreement or as otherwise agreed in writing between the parties.

Licence: Certificate of Incorporation Company number 7408129

Misuse: means any use of the Services which is in breach of Kidatu’s Acceptable Use Policy or in breach of the terms of this Agreement.

Services: means the services as set out in the Kidatu standard tariff, or as set out in the Service Agreement or as otherwise agreed in writing between the parties.

This Agreement begins on the date You receive acceptance from Kidatu following completion of any registration process or when You start to use the Service or when the Service is first made available to You, whichever is the earlier.

The Service commences on the date the Service is first made available to You unless otherwise stated in a Service Agreement.

The provision of the Service is at all times subject to the availability of appropriate facilities and Kidatu does not guarantee to provide the Service on each occasion that You request it unless otherwise stated. Kidatu will try to provide the Service by any date agreed with You, but all dates agreed are estimates only.

Kidatu will provide the Service with the reasonable skill and care of a competent telecommunications service provider. Kidatu cannot guarantee a fault free Service, and from time to time faults may occur. If You report a fault in the Service Kidatu will make all reasonable efforts to repair the fault, or cause it to be repaired as soon as possible.

If You report a fault and Kidatu finds there is none or that You have caused the fault, Kidatu may apply a charge. This charge will be based on Kidatu’s reasonable costs.

You agree to indemnify Kidatu against all costs (including the costs of enforcement) expenses, liabilities (including any tax liability), injuries, losses, damages claims, demands or legal costs (on a full indemnity basis) and judgements which Kidatu suffer or incur from or in any way connected with Your use of the Service in breach of this Agreement or Your Misuse of the Service.

Subject to the paragraph below headed ‘Limitation of Liability’ Kidatu agrees to indemnify You against all costs (including the costs of enforcement) expenses, liabilities (including any tax liability), injuries, losses, damages claims, demands or legal costs (on a full indemnity basis) and judgements which You suffer or incur from or in any way connected with Kidatu’s use of the Service in breach of this Agreement or Kidatu’s Misuse of the Service.

It is Your responsibility to obtain and keep in force any licence necessary for You to use the Service.

Unless Kidatu agrees otherwise in writing the Service is provided solely to You and You will not resell or attempt to resell the Service or any part or facility of it to any third party. For the purpose of this paragraph sale to a third party includes any Change of Control within the meaning of section 416 of the Income and Corporation Taxes Act 1988.

The Service must not be used:

(a) in a way that does not comply with the terms of any legislation or any licence, code of practice, instructions or guidelines issued by a regulatory authority, third person’s rights or that is in any way fraudulent or unlawful;

(b) in a way that does not comply with any instructions given to You by Kidatu or by any other public telecommunications operator or other competent authority;

(c) to send, communicate, knowingly receive, upload, download, use or re-use any information or material or make any calls which are abusive, indecent, defamatory, obscene, intended to deceive or cause annoyance or needless anxiety, are menacing, and/or is in breach of confidence, copyright, privacy or any other rights;

(d) to send or provide unsolicited advertising or promotional material, or knowingly to receive responses to any unsolicited advertising or promotional material sent or provided using the Service by any third party; or

(e) that contravenes Kidatu’s Acceptable Use Policy.

You are responsible for the acts and omissions of all users in connection with the Service and are liable for any failure by any users to perform or observe the terms and conditions of this Agreement.

Intellectual Property: Except as expressly set out in this Agreement, You and Kidatu do not acquire any rights or licences to the other’s Intellectual Property Rights.

Where software is provided to enable You to receive and use the Service, Kidatu grants You for the duration of this Agreement a non-exclusive, non-transferable licence to use the Software for that purpose. Unless otherwise agreed in writing, any licence granted by Kidatu under this paragraph will end when this Agreement is terminated.

Except as permitted by law or as expressly permitted under this Agreement, You will not copy, decompile or modify the Software, nor copy the manuals or documentation or permit anyone else to do so without Kidatu’s prior written consent.

You acknowledge that Kidatu may co-operate with the police and any other relevant authorities in connection with any Misuse or suspected Misuse of the Service or other telecommunications services and that as a result, where this is reasonably necessary, Kidatu may divulge Your name, address and account information to such third parties.

You shall not acquire any rights in relation to any telephone number(s) or any other code or number allocated by Kidatu in connection with the Service. Kidatu reserves the right to change telephone number(s) in exceptional circumstances which we will explain to You. You acknowledge that Services cannot be guaranteed from all locations including, but not limited to via mobile telephones, pay phones or satellite phones due to various in-country, carrier or other restrictions.

Email: Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is explicitly prohibited. A customer shall not use Kidatu’s mail server to relay mail other than invitations to share its own data without the express permission of Kidatu.

Network Security: Violations of system or network security are prohibited, and may result in criminal and civil liability. Kidatu will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Kidatu’s Acceptable Use Policy also sets out the ways in which Your use of Kidatu’s website is restricted and prohibited.

STANDARD AND NEGOTIATED CHARGES:

YOU ACKNOWLEDGE AND AGREE THAT STANDARD RATES ARE SUBJECT TO CHANGE AT ANY TIME AND THAT KIDATU CANNOT PROVIDE SPECIFIC NOTICE TO YOU. YOU THEREFORE AGREE TO CHECK KIDATU’S STANDARD RATES ON A REGULAR BASIS AND IN EACH CASE PRIOR TO PLACING AN ORDER FOR ANY SERVICES THAT ARE OR MAY BE SUBJECT TO STANDARD RATES. STANDARD RATES ARE AVAILABLE BY EMAILLING INFO@KIDATU.CO.UK. BY PLACING AN ORDER FOR ANY SERVICE WITH KIDATU YOU ACCEPT THAT ANY NEGOTIATED RATES MAY BE INCREASED BY KIDATU BY 10% EACH CALENDAR YEAR. SUCH INCREASE MAY BE IMPLEMENTED BY KIDATU WITHOUT PRIOR NOTICE TO YOU. NEGOTIATED RATES MAY BE INCREASED BY KIDATU IN EXCESS OF 10% AT ANY TIME ON THIRTY (30) DAYS PRIOR WRITTEN NOTICE TO YOU. IF YOU DO NOT NOTIFY KIDATU IN WRITING WITHIN 10 DAYS OF NOTIFICATION BY KIDATU THAT THE NEGOTIATED RATE IS TO INCREASE IN ACCORDANCE WITH THIS PARAGRAPH THEN YOU ARE DEEMED TO AGREE TO SUCH RATES AND TO HAVE WAIVED ANY RIGHTS TO DISPUTE THEM.

IF YOU DISPUTE THE NEGOTIATED RATE INCREASE IN ACCORDANCE WITH THE PREVIOUS PARAGRAPH THEN SUCH DISPUTE WILL BE DEALT WITH UNDER THE DISPUTE RESOLUTION PROCEDURE SET OUT IN THESE TERMS AND CONDITIONS.

Billing: We will issue You a bill each week in arrears within the first 3 working days of each week. All charges are in GBP £ sterling and are exclusive of UK VAT for which You will be additionally liable and which will be added to Kidatu’s invoices as appropriate together with any administrative or other charges incurred by You.

You agree to pay Kidatu all Charges due within 30 days of the date of Kidatu’s bill, by direct debit or by an alternative method agreed by Kidatu. Time shall be of the essence in respect of payment of Charges due. Each time Your payment is late, cancelled or dishonoured, Kidatu will charge You the prevailing charge (excluding VAT) for Kidatu’s administration costs, unless such late, cancelled or dishonoured payment is due to the fault of Kidatu. You agree to be responsible for all reasonable costs and expenses incurred by Kidatu, including but not limited to, Kidatu’s debt collection agents and solicitors fees in attempting to obtain payment from You. If You fail to pay any Charges by the due date without valid reason Kidatu may charge You interest at the rate of 8% above The Bank of England base rate from the due date until the date Kidatu receive Your payment either before or after judgment. Kidatu reserves the right to charge any and all penalty charges allowed by the EU Late Payment Directive. You agree to tell Kidatu promptly of any change in Your name, address, email address or bank details. Any Charges payable by You under this Agreement shall be paid in full without any deduction or set-off whatsoever.

Non Payment: If You fail to pay any Charges by the due date Kidatu may suspend Your use of the Service without warning. Kidatu will restore full use of the Service when You pay all Charges including any additional administration charge for late/ non-payment. If Your failure to pay continues beyond 30 days from the due date for payment, Kidatu may completely disconnect You from the Service. Reconnection will be at Kidatu’s sole discretion and will only be considered when You have paid all Charges including any administration charges.

Termination: Kidatu can end this Agreement immediately if any of the following happens: You are in breach of this Agreement and the breach is incapable of remedy; You are in breach of this Agreement and, such breach being capable of remedy, do not remedy the breach within 14 days of Kidatu’s notice requiring You to do so, or other such period of time as Kidatu deems reasonable and as notified to You by Kidatu; You (being a company) satisfy the test of insolvency and are unable to pay Your debts as set out in section 123 of the Insolvency Act 1986; You cease or threaten to cease to trade. You (being an individual) satisfy the preceding conditions regarding bankruptcy or cessation or threat of the cessation of trading. If Kidatu are required to end this Agreement by a competent regulatory authority or Kidatu’s Licence expires or is terminated for any reason You will pay Kidatu all outstanding Charges due under this Agreement.

Kidatu may terminate this Agreement by notice in writing with immediate effect if this Agreementor undergoes a change of control within the meaning of section 416 of the Income and Corporation Taxes Act 1988.

Either party may terminate this Agreement or the Service provided on giving 30 days written notice. If You terminate this Agreement, Service or part of the Service, You must pay any outstanding and/or cancellation Charges as notified to you by Kidatu.

Suspension: Kidatu may suspend provision of the Service with reasonable notice if Kidatu has reasonable grounds to believe that any Charges payable under this Agreement by You may not be paid; You do not pay Kidatu any money which is due to Us; Kidatu have reasonable grounds to suspect You have or are about to use the Service in contravention of this Agreement. While the Service is suspended You will still be liable to pay all charges due and any other reasonable costs and expenses which Kidatu may incur as a result of such suspension and any subsequent reconnection of service. Use of Information: Information You provide or Kidatu hold about You may be used to identify You when You make telephone enquiries; help administer any accounts, services and products offered by the Kidatu now or in the future; help Kidatu to detect fraud or loss; and write to, or telephone, You with information about other services and products offered by Kidatu and Kidatu’s carefully selected partners in the provision of the Service.

If You do not wish to receive this information then please notify Us in writing. In order to tell You about discounts and offers which may be available, Kidatu may process information about Your use of the Service. Kidatu may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies.

Limitation of Liability: Nothing in this Agreement shall limit or exclude the Kidatu’s liability for:

(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;

(b) fraud or fraudulent misrepresentation; or

Subject to the above paragraph Kidatu shall under no circumstances whatever be liable to You, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with this Agreement and Kidatu’s total aggregate liability to You for all other losses or damage shall be limited to the value of the conference.

Dispute Resolution: Kidatu will try to work through any complaint or dispute that You may have with Kidatu.

Any dispute must be raised in writing with Kidatu giving all relevant details including the nature and extent of the dispute. You and Kidatu shall use reasonable efforts to resolve any dispute.

If the dispute is not resolved within 60 days, if You and Kidatu agree, the dispute will be settled by mediation in accordance with the procedures specified by the Dispute Resolution Service – Chartered Institute of Arbitrators (“DRS-CiArb”).

If the dispute is referred to a mediator, the mediator will be appointed by agreement between You and Kidatu. If You and Kidatu fail to agree within 7 days of a proposal by one party, the mediator will be appointed by DRS-CiArb.

All negotiations on the dispute and any agreement reached will be kept confidential.

The cost of mediation shall be borne by both parties in equal shares.

Nothing in this paragraph will prevent You or Kidatu from exercising any rights and remedies that may be available in respect of any breach of the provisions of this Agreement.

Force Majeure: Kidatu will not be liable for any delay or non-performance of its obligations under this Agreement due to events outside of Kidatu’s reasonable control including, but not limited to, acts of God, war or national emergency, riots, civil commotion, fire, explosion, flood, epidemic, strikes, lock-outs (whether including that party’s workforce or the workforce of any other party), industrial disputes, acts of government, highway authorities, telecommunications operators, Courts or other competent authorities or inability in obtaining supplies or services from third parties (Force Majeure Event).

If a Force Majeure Event prevents Kidatu from providing any of the Services for more than 6 weeks, either party shall, without limiting its other rights or remedies, have the right to terminate this Agreement immediately by giving written notice to the other party.

Variation: Kidatu can change this Agreement at any time if Kidatu are required to comply with new laws or rules or any change in Kidatu’s Licence or if there is any change in Kidatu’s Service. Your subsequent access or use of the service will constitute Your agreement to the most current version of these Terms and Conditions. No other variation to this Agreement shall be effective unless in writing and signed by You and Us.

Waiver: No failure by Kidatu to exercise any right, power or remedy will operate as a waiver of it nor will any partial exercise prevent any further exercise of the same, or of some other right, power or remedy.

Enforceability: If any paragraph or part of this Agreement is found by any court or other authority of competent jurisdiction to be illegal, invalid or unenforceable then that provision shall, to the extent required, be deemed to not form part of this Agreement without affecting any other provision of this Agreement which shall remain in full force and effect.

Assignment: You may not assign, transfer, charge, subcontract or deal in any other manner with all or any of Your rights or obligations under this Agreement to anyone else without Kidatu’s prior written agreement. For the avoidance of doubt, Kidatu is not required to agree to any such request by You under this paragraph.

Kidatu may transfer assign, charge, subcontract or deal in any other manner with all or any of its rights under this Agreement and may subcontract or delegate in any manner any or all of its obligations under this Agreement to any third party or agent.

Notices: Any notices which may be given by either You or Kidatu under this Agreement must be in writing, and shall be deemed to have been duly given if addressed to the party to which its to be given, and if left at or delivered by, pre-paid first-class mail or facsimile as appropriate to the address or facsimile number supplied by that party from time to time.

Any notice or other communication shall be deemed to have been duly received if delivered personally, when left at the address detailed in the MSA or as otherwise agreed, if sent by pre-paid first-class post or recorded delivery, at 9.00 am on the second day after posting, or if sent by fax, on the next day after transmission.

The above paragraph shall not apply to the service of any proceedings or other documents in any legal action. For the purposes of this paragraph, “writing” shall not include e-mails and for the avoidance of doubt notice given under this Agreement shall not be validly served if sent by e-mail.

Third Parties: A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.

Applicable Law: This Agreement and any disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in all respects by the exclusive laws of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).

Kidatu Ltd. T&C Version 3. May 2018

APPENDIX 2

Kidatu Privacy Policy

We collect certain information or data about you when you use our website. This includes:

questions, queries or feedback you leave, including your email address if you send an email via our website
your IP address from which you access our website, and details of which version of web browser and operating system you used
the date and time of your visit
clickstream data, which is information on how you use our website, using cookies and page tagging techniques to help us improve our website
the website address of the website from which you accessed our website
details to allow you to access our services and transaction, e.g. an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for)

This helps us to:

improve our website by monitoring how you use it
respond to any feedback you send us, if you’ve asked us to

Unless you voluntarily submit personal information to us (for example, by sending us an e-mail or completing the booking forms), we can’t personally identify you using your data.

Where your data is stored

We store your data on secure servers in the UK and the EU.

Your data can only be viewed by our staff and will only be used for the purposes of delivering our services.

Audio recordings made whilst delivering our services will be stored for a maximum of 3 years, and for resilience purposes may be stored in multiple locations.

When transcripts of audio recordings are requested, we will share the audio recording with the transcription agency. Where possible recordings will be uploaded via secure portals, and the transcripts downloaded via secure portals. Otherwise recordings and transcripts will be transmitted by email.

By submitting your personal data, you agree to this. You have the right to access and the right to rectify your personal data by sending an email to info@kidatu.co.uk

Keeping your data secure and disclosing your information

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

Any data you transmit to us is at your own risk.

We have procedures and security features in place to try and keep your data secure once we receive it.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with government departments for legal reasons.

Links to other websites

Our website contains links to and from other websites. This privacy policy only applies to our website.

Following a link to another website

If you go to another website from this one, including any websites (including court service websites) that we link to, you should read the privacy policy on that website to find out what it does with your information. If you go to another website from this one, we will not pass personal information collected about you on our website to the destination website.

Following a link to our website from another website

If you come to our website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

COOKIES

Kidatu use cookies to provide You with better service. Please refer to our Cookie Policy as set out as appendix 3 for full details.

MODIFICATIONS

Kidatu reserves the right to modify the Privacy Policy at any time. Please review the Privacy Policy each time You use the Kidatu Conferencing Site or the Services, as Your continued use of the Kidatu Conferencing Site and the Services signifies Your assent to such modifications.

CONTACT KIDATU

If at any time You believe that Kidatu has not followed the above policy, or if You would like Your information deleted from Kidatu’s system, please contact Kidatu via email at info@kidatu.co.uk.

Kidatu Ltd Privacy Policy. Version 2. February 2018

APPENDIX 3

Cookie Policy

This privacy & cookies policy sets out how KIDATU LTD uses and protects any information that you provide when you use this website. KIDATU LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this policy. KIDATU LTD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy also gives information about cookies – what they are, which ones are used on this website, the purposes for which they are used and how you can manage and/or disable them. Please carefully read the following to understand our views and practices regarding cookies and how we use them.

Data Protection & Confidentiality

Any information you give us via this website may be added to our database and will be processed in accordance with the GDPR.

We will never sell, rent, or otherwise provide your personally identifiable information to any third parties (excluding those trusted organisations that carry out functions or services on our behalf) unless you give us permission to do so, or we are obliged or permitted by law to disclose it or where it is necessary for the purpose of or in connection with legal proceedings or in order to exercise or defend legal rights.

If you register with us, we may communicate with you through email, notices posted on this website, and other means. All email messages sent to and from KIDATU LTD may be monitored to ensure compliance with internal policies and to protect our business.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

To find out more about cookies generally, including how to control and delete them, visit http://www.aboutcookies.org.

What cookies are used by KIDATU LTD and why?

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies services you have asked for, cannot be provided.

Cookie Name ASP.NET_SessionId

Description Used to differentiate one user from another in order to provide core website services and this cookie is erased when the user closed their browser.

Expiry Current session only

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Cookie Name and expiry

__utma 730 days
__utmb Less than one day
__utmc Current session
__utmz 182 days

Description We use Google Analytics to understand how the site is being used in order to improve the user experience. Google Analytics sets and uses the 4 cookies listed here. User data collected is all anonymous. You can find out more about Google’s position on privacy at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Our customer service chat facility introduced in April 2015 is provided by LivePerson http://www.liveperson.com/ This chat facility uses cookies to provide Kidatu Ltd with information such as the web pages visitors to our site have viewed. Details of LivePersons security credentials can be found here http://www.liveperson.com/security All information gathered is anonymous.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

KIDATU Ltd does not currently use any Functionality Cookies.

Other Cookies outside of our control

We may from time to time use one or more external services on this website, to display content within our web pages. For example, to show videos we may use YouTube, to allow social interaction we may use Facebook or Twitter. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content. We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

How do I Manage & Delete these cookies?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

APPENDIX 4

ACCEPTABLE USE POLICY

This acceptable use policy sets out the terms between you and Kidatu Ltd (hereafter referred to as “We”, “Us” or “Our”) under which you may access our website (our site). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

Our Site is a site operated by Kidatu Ltd. We are a limited company registered in England and Wales under company number 7408129 and have our registered office at Building 52 Wrest Park, Silsoe, Bedfordshire, MK45 4HS Our VAT number is 105196728.

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

In any way that breaches any applicable local, national or international law or regulation.

In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

For the purpose of harming or attempting to harm minors in any way.

To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.

Not to access without authority, interfere with, damage or disrupt:

any part of our site;

any equipment or network on which our site is stored;

any software used in the provision of our site; or

any equipment or network or software owned or used by any third party.

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

Be accurate (where they state facts).

Be genuinely held (where they state opinions).

Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

Contain any material which is defamatory of any person.
Contain any material which is obscene, offensive, hateful or inflammatory.
Promote sexually explicit material.
Promote violence.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Infringe any copyright, database right or trade mark of any other person.
Be likely to deceive any person.
Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal activity.
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
Give the impression that they emanate from us, if this is not the case.
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

Immediate, temporary or permanent withdrawal of your right to use our site.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.